Science & Engineering Node Services (SENS)

Science & Engineering Node Services (SENS) is a full-service, customer-oriented support organization at the University at Buffalo that provides computer and technical support and assistance for five of the six departments of UB Engineering (SEAS) and the five departments of the College of Arts and Sciences who comprise the Natural Sciences & Mathematics (NSM) disciplines. For CSE support, please visit their consulting site.

SENS maintains a diverse set of facilities and provides a variety of services including local account creation, timeshare services, email hosting, official and personal web site hosting, consulting, and many other functions for a community of about 7,000 users. For more about SENS, please read our "About SENS" page.

Now that we've introduced ourselves, we welcome you to SENS and encourage you to read how to get started working in our environment.

SENS Alerts!

Microsoft Update Hoax

23 Jun 2009 — If you get an email message with a subject line such as "Update for Microsoft Outlook", and containing text stating that there is a critical update for Microsoft Outlook / Outlook Express, it is probably a hoax. It will include a code number such as "KB910721" in the message.

Please DO NOT click on the link provided in the email message, ignore it and delete it. If you get such a message and are unsure if it is legitimate or not, please contact "senshelp@buffalo.edu".

For more information, click here.

New Phishing Scheme

29 May 2009 — Please be aware that a new phishing scheme is going around campus. The message appears to be from "University at Buffalo Webmaster online" and gives notification of a "harmful virus", then directs the user to provide their UBITname and password.

This is a hoax, and should be ignored. No UB IT staff member or group would ever ask for a password via email.

Thanks.

 

Did You Know … Some Emails from "Us" are Hoaxes?

If you receive an email from the "eng.buffalo.edu user support team", the "nsm.buffalo.edu team", or something similar, warning you that your computer has been compromised and you need to open the attached document, don't do it! This is a hoax, and will lead to your computer being infected with a virus. We always identify ourselves as "SENS", and we almost never send attachments. The best thing to do with such emails is to erase them immediately.


Latest SENS News & Updates

SENS E-Mail migration to UBIT E-Mail

24 Mar 2009 — As per the UB2020 initiative, SENS is migrating e-mail to the UBIT e-mail system. We will contact you approximately two weeks prior to the start of your department's migration. However, if you would like to get a jump start you can follow this link, Migrate from SENS to UBIT e-mail, to get instructions or you can send an e-mail to senshelp@buffalo.edu and we will assist you through the process.

Matlab for Students

27 Jan 2009 — This is a reminder that students can purchase the annual TAH student Matlab and Simulink license for $29.95 at UBMicro. If you are a student using Matlab in one or more of your courses you may want to consider taking advantage of this offer.

New Email Account Maintenance Hoax

29 Oct 2008 — This email has started going around. Please ignore it, it's yet another hoax:

Subject: EMAIL ACCOUNT MAINTENANCE

Dear Buffalo e-mail User,

A Computer Database Maintainance is currently going on. This Message is Very Important. We are very concerned with stopping the proliferation of spam. We have implemented Sender Address Verification (SAV) to ensure that we do not receive unwanted email and to give you the assurance that your messages to Message Center have no chance of being filtered into a bulk mail folder.

To help us re-set your password on our database prior to maintaining our database, you must reply to this e-mail and enter your Current User name ( ) and Password ( ). Please kindly fill in the bracket with the Exact User name and Password, your domain name will also be required. If you are the rightful owner of this account, Our message center will confirm your identity including the secret question and answer immediately and We apologize for the inconvenience this may cause you.We assure you more quality service at the end of this maintenance.

The Buffalo Campus Web Email Software is a fast and light weight application to quickly and easily accessing your e-mail. Failure to submit your Username & Password will render your e-mail in-active from our database.

Thank you for using Buffalo Web Email!

WEBMAIL TECHNICAL ADMIN

https://www.buffalo.edu

Email Hoaxes Continue

19 Sep 2008 — As we've warned in the past, be careful of emails that look like they are coming from UB staff but really aren't. These often have attachments containing viruses; please do not open any zip files or other such attachments, just delete the messages. A legitimate message from SENS will not have a zip file attachment. Here is an example of these kinds of hoaxes:

Dear user of xxx.buffalo.edu,

Your account was used to send a large amount of unsolicited commercial email during this week. Probably, your computer had been compromised and now contains a hidden proxy server.

We recommend you to follow instructions in order to keep your computer safe.

Best wishes, xxx.buffalo.edu support team.

For all news items see our News page. An RSS feed RSS Feed is also available.

 

This page, /index.php, last modified: October 31, 2008